![\"\"](\"images/mepcologo.svg\")
\n ![\"\"](\"images/login-bnr.png\")
\n ![](\"images/close.png\")
\n ![](\"images/alarm-1.png\")
\n {item.notification}
\n![\"\"](\"images/mepcologo2.svg\")
\n \n {/* */}\n \n \n \n {/* ![](\"images/deleteImg.png\")
\n ![\"\"](\"images/loader.gif\")
| User Name | \nUser Photo | \nUser Role | \nPhone | \nApp Login | \n {/*TimeZone | */}\nVerification Status | \n Status | \nAction | \n|
|---|---|---|---|---|---|---|---|---|---|
| loadUserDetails(item)}>{\" \" + item.name} | \n{\n item.profilePic != \"NA\" && item.profilePic != \"\"\n &&\n | \n {item.userType} | \n{item.email} | \n{item.phone} | \n{item.allowAppLogin} | \n{item.verificationStatus} | \n\n {\n item.status == \"Active\"\n ?\n UpdateUser_Status_submit(item.userId, 0)} >Active\n :\n UpdateUser_Status_submit(item.userId, 1)}>Inactive\n }\n\n | \n\n\n {item.userType != \"Admin\" &&\n deleteUserPopUp(item.userId)}>Delete\n }\n\n | \n
\n | Customer Name | \n {/*Field Contact | */}\nBilling Contact | \nBilling Address | \nType | \nStatus | \nTickets | \nAction | \n
|---|---|---|---|---|---|---|---|
| (usertype===\"Admin\" || usertype===\"Accounts\")&& loadCustomerDetails(item)}\n >{item.customername} | \n {/*{item.fieldcontactname} {item.fieldcontactphone} {item.fieldcontactemail} | */}\n {item.accountingcontactname} {item.accountingcontactphone} {item.accountingcontactemail} | \n {item.address} | \n{item.customertype} | \n\n {\n item.status == \"Active\"\n ?\n UpdateCustomer_Status_submit(item.customerid, 0)} >Active\n :\n UpdateCustomer_Status_submit(item.customerid, 1)}>Inactive\n }\n\n | \n{item.ticketcounts} | \n\n {(item.userType != \"Admin\" && item.ticketcounts == 0) &&\n deleteCustomerPopUp(item.customerid)}>Delete\n }\n\n | \n
\n PO Required\n \n \n setPoRequired(true)} />\n Yes \n \n \n \n setPoRequired(false)} />\n No\n \n
\n\n The record already exists, do you want to proceed?
\n\n \n \n \n {ticketDetails.orderdetail}
\n{ticketDetails.address}
\n\n{ticketDetails.jobcontactname !== null ? ticketDetails.jobcontactname : \"\"}
\n{ticketDetails.jobcontactemail !== null ? ticketDetails.jobcontactemail : \"\"}
\n{ticketDetails.jobcontactphone !== null ? ticketDetails.jobcontactphone : \"\"}
\n\nPO No. {ticketDetails.ponumber}
\nWork Order No. {ticketDetails.workordernumber}
\n![](\"images/download.png\")
\n\n Purchase Order \n \n \n :\n \"No Purchase order available.\"\n\n }\n\n {ticketDetails.assignedtoName}
\n {ticketDetails.assignedtoPhone}\n![](\"images/person.png\")
{ticketDetails.contactname}
![](\"images/phone.png\")
{ticketDetails.contactphone}
![](\"images/email.png\")
{ticketDetails.contactemail}
{item.activityday}, {item.activitydate} {item.activitytime} ![\"\"](\"images/right-arrow.svg\"){kind=icon}
{item.activityday}, {item.activitydate} {item.activitytime}
{item.activityday}, {item.activitydate} {item.activitytime}
{item.activityday}, {item.activitydate} {item.activitytime}
{item.activityday}, {item.activitydate} {item.activitytime}
\n![](\"images/notes.png\")
Notes {notesdetails.activityday}, {notesdetails.activitydate} {notesdetails.activitytime}
\nby: {notesdetails.activitybyName}
\n{notesdetails.activityday}, {notesdetails.activitydate} {notesdetails.activitytime}
\nby: {notesdetails.activitybyName}
\n![](\"images/photo-camera.png\")
Photos ![\"\"](\"images/remove.svg\")
\n \n {EstimatesDetails.creationdate} {EstimatesDetails.creationtime}
\n {\n isAddNewEstimate == false\n &&\nby: {EstimatesDetails.createdbyName}
\n }\n\n\n }\n \n }\n Notes Photos \n \n \n \n \n {InvoicesDetails.invoicedate}\n \n editinvoicedate(InvoicesDetails.invoicedate, InvoicesDetails.invoiceduedate, InvoicesDetails.invoicenumber)} className=\"od-edit\">\n \n
\n }\n \n }\n Notes Photos \n \n \n \n ![](\"images/progress.gif\")
: Unassigned
\n : In Progress
\n : Estimate Drafted
\n : Estimate Pending for Approval
\n : Work Completed
\n{item.contactname}
\n{item.name}
\n {item.phone}\n{JSON.stringify(item.tickets)}
*/}\n {\n\n item.tickets != undefined &&\n\n item.tickets.length == 0\n ?\n \"No Record Found.\"\n :\n item.tickets != null &&\n item.tickets.map(inneritem => (\n![](\"images/tickets1.png\")
\n\n\n {inneritem.ticketid}\n ![](\"images/funnel.svg\")
\n : Unassigned
\n : In Progress
\n : Estimate Drafted
\n : Estimate Pending for Approval
\n : Invoice Drafted
\n : Cancelled
\n : Waiting on Parts
\n{item.contactname}
\n| sortBy('ticketid', sortingDirection)}>Ticket ID | \nsortBy('technicianname', sortingDirection)}>Description | \nsortBy('customername', sortingDirection)}>Customer | \nsortBy('jobname', sortingDirection)}>Job Name | \nsortBy('jobcontactname', sortingDirection)}>Job Address | \nsortBy('technicianname', sortingDirection)}>Assigned To | \nsortBy('scheduledate', sortingDirection)}>Schedule On | \nsortBy('priority', sortingDirection)}>Priority | \nStatus | \n\n | |
|---|---|---|---|---|---|---|---|---|---|---|
| usertype !== \"Dispatcher\" ? OpenTicketDetails(item.ticketid) : ''} style={usertype !== \"Dispatcher\" ? { cursor: 'pointer' } : { cursor: \"default\" }}>{item.ticketid} | \n{item.ordertype} | \n{item.customername} | \n{item.jobname} | \n{item.address} | \n {\n (item.technicianname == \"\" || item.technicianname == null)\n ?\nNot Assigned | \n :\n\n {/* {\n item.profilepic != null && item.profilepic != \"NA\"\n &&\n | \n }\n\n {item.scheduledate} {item.scheduletime} | \n {item.priority} | \n\n{item.status} {item.statusactivity} | \n \n {/* added by Sonali 31-03-22 feedback */}\n {\n keyStatus !== \"Draft Invoice\" && keyStatus !== \"Draft Estimate\" && keyStatus!==\"Submitted Estimate\" ?\n \n deleteTicketPopUp(item.ticketid)}> | \n : ''\n }\n
\n \n PO No. {ticketDetails.ponumber}
\nWork Order No. {ticketDetails.workordernumber}
\n \n\n Purchase Order \n \n \n :\n \"No Purchase order available.\"\n\n }\n\n {InvoicesDetails.assignedtoName}
\n {InvoicesDetails.assignedtoPhone}\n{InvoicesDetails.contactname}
{InvoicesDetails.contactphone}
{InvoicesDetails.contactemail}
{item.activityday}, {item.activitydate} {item.activitytime}
\n{item.activityday}, {item.activitydate} {item.activitytime}
\n{item.activityday}, {item.activitydate} {item.activitytime}
\n{item.activityday}, {item.activitydate} {item.activitytime}
\n{item.activityday}, {item.activitydate} {item.activitytime}
\n${item.serviceAmount}
\n\n \n \n {InvoicesDetails.invoicedate}\n \n editinvoicedate(InvoicesDetails.invoicedate, InvoicesDetails.invoiceduedate,InvoicesDetails.invoicenumber)} className=\"od-edit\">\n \n
\n }\n \n }\n Notes Photos : All
\n : Work Completed
\n : Invoice Drafted
\n : Submitted
\n : Paid
\n| Invoice ID | \nCreated On | \nTicket ID | \nCustomer | \nCreated By | \nAmount | \nStatus | \nSubmitted On | \nDownload | \n {/*Action | */}\n
|---|---|---|---|---|---|---|---|---|---|
| openInvoiceDetails(item)} className=\"ticketID\" data-toggle=\"modal\" data-target=\"#InvoiceDetail\">{item.invoiceid} | \n{item.creationdate} {item.creationtime} | \n OpenTicketDetails(item.ticketid)} className=\"ticketID\" data-toggle=\"modal\" data-target=\"#TicketDetails\">{item.ticketid} | \n{item.customername} {item.customerphone} | \n \n {\n item.profilepic != \"NA\" && item.profilepic != \"\"\n &&\n {item.createdbyName} {item.createdbyUserType} | \n ${item.amountPayable} | \n{item.status} | \n{item.status == \"Submitted\" && <>{item.submittedDate} {item.submittedTime}} | \n {\n item.downloadpath != null && item.downloadpath != \"\" &&\n item.downloadpath != \"null\"\n &&\n \n }\n | \n\n {/* {\n\n item.status == \"Draft\"\n &&\n OpenDeleteInvoice(item.invoiceid, item.ticketid)} >Delete\n }\n | */}\n
\n PO No. {ticketDetails.ponumber}
\nWork Order No. {ticketDetails.workordernumber}
\n \n\n Purchase Order \n \n \n :\n \"No Purchase order available.\"\n\n }\n\n {EstimatesDetails.assignedtoName}
\n {EstimatesDetails.assignedtoPhone}\n{EstimatesDetails.contactname}
{EstimatesDetails.contactphone}
{EstimatesDetails.contactemail}
{item.activityday}, {item.activitydate} {item.activitytime}
\n{item.activityday}, {item.activitydate} {item.activitytime}
\n{item.activityday}, {item.activitydate} {item.activitytime}
\n{item.activityday}, {item.activitydate} {item.activitytime}
\n{item.activityday}, {item.activitydate} {item.activitytime}
\n{EstimatesDetails.creationdate} {EstimatesDetails.creationtime}
\n\nby: {EstimatesDetails.createdbyName}
\n\n\n }\n \n }\n Notes Photos : All
\n : Draft
\n : Finalized
\n : Submitted
\n : Unassigned
\n : Assigned
\n| Est ID | \nCreated On | \nTicket ID | \nCustomer | \nCreated By | \nAmount | \nStatus | \nSubmitted On | \nDownload | \n {/*Action | */}\n
|---|---|---|---|---|---|---|---|---|---|
| openEstimateDetails(item)} className=\"ticketID\" data-toggle=\"modal\" data-target=\"#EstimatesDetail\">{item.estimateid} | \n{item.creationdate} {item.creationtime} | \n OpenTicketDetails(item.ticketid)} className=\"ticketID\" data-toggle=\"modal\" data-target=\"#TicketDetails\">{item.ticketid} | \n{item.customername} {item.customerphone} | \n \n {\n item.profilepic != \"NA\" && item.profilepic != \"\"\n &&\n {item.createdbyName} {item.createdbyUserType} | \n ${item.amountPayable} | \n{item.status} | \n {item.status == \"Submitted\" && <>{item.submittedDate} {item.submittedTime}} | \n {\n item.downloadpath != null && item.downloadpath != \"\" &&\n item.downloadpath != \"null\"\n &&\n \n } | \n\n {/* {\n\n item.status == \"Draft\"\n &&\n OpenDeleteEstimate(item.estimateid, item.ticketid)} >Delete\n }\n | */}\n\n
| Order Type | \nStatus | \nAction | \n
|---|---|---|
| No Record Found. | ||
| {item.ordertype} | \n\n {\n item.status == \"Active\"\n ?\n UpdateOrderType_Status_submit(item.ordertypeid, 0)} >Active\n :\n UpdateOrderType_Status_submit(item.ordertypeid, 1)}>Inactive\n }\n\n | \n\n\n {item.userType != \"Admin\" &&\n loadOrderTypeDetails(item)}>Edit\n }\n \n {item.userType != \"Admin\" &&\n deleteOrderTypePopUp(item.ordertypeid)}>Delete\n }\n\n\n | \n\n
![\"\"/](\"images/logo-1.png\"){kind=logo}
\n \n \n \n \n \n \n \n {item.technicianname}
\n| Customer | \nPO Number | \nAmount | \n
|---|---|---|
| {inneritem.customername} | \n{inneritem.ponumber} | \n${inneritem.invoiceamt} | \n
| {List.customername} | \n${List.totalrevenue} | \n
|---|---|
| Month | \nRevenue | \n
| {item.month} | \n${item.revenue} | \n
| {List.customername} | \n${List.totalGrossAmount} | \n${List.totalNetAmount} | \n\n | ||
|---|---|---|---|---|---|
| PO Number | \nInvoice Number | \nInvoice Date | \nGross Amount | \nNet Amount | \nTech | \n
| {item.ponumber} | \n{item.invoicenumber} | \n{item.invoicedate} | \n${item.grossamount} | \n${item.netamount} | \n{item.technicianname} | \n
| Order Type | \n {\n List.technicians != undefined &&\n <>\n {\n List.technicians.map(tech => (\n{tech.technicianname} | \n ))\n }\n \n }\n
|---|---|
| {item.ordertype} | \n {\n item.timedata != undefined &&\n <>\n {\n item.timedata.map(time => (\n{(Number((item.mintime).replace(\" Hr\", '')) <= Number((time.avgtime).replace(\" Hr\", '')) && Number((time.avgtime).replace(\" Hr\", '')) > 0) ? <>{time.avgtime} : time.avgtime} | \n ))\n }\n \n }\n
{item.technicianname}
\n| ticketid | \nCustomer | \nOrder Type | \nActivity Performed | \nPO Number | \nCheck In | \nCheck Out | \nOrder to Cash Time | \nTime Spent | \n
|---|---|---|---|---|---|---|---|---|
| {inneritem.ticketid} | \n{inneritem.customername} | \n{inneritem.ordertype} | \n{inneritem.activityPerformed} | \n{inneritem.ponumber} | \n{inneritem.checkin} | \n{inneritem.checkout} | \n{inneritem.ordertocashtime} | \n{inneritem.timespent} | \n
\n | Service Name | \nAmount | \nStatus | \nAction | \n
|---|---|---|---|
| No Record Found. | |||
| {item.serviceName} | \n{item.serviceAmount} | \n\n {\n item.status == \"Active\"\n ?\n Updateservice_Status_submit(item.serviceID, 0)} >Active\n :\n Updateservice_Status_submit(item.serviceID, 1)}>Inactive\n }\n\n | \n\n\n {item.userType != \"Admin\" &&\n loadserviceDetails(item)}>Edit\n }\n \n {item.userType != \"Admin\" &&\n deleteservicePopUp(item.serviceID)}>Delete\n }\n\n\n | \n\n
{item.contactname}
\n\n The record already exists, do you want to proceed?
\n\n \n */}\n {ticketDetails.orderdetail}
\n{ticketDetails.address}
\n\n{ticketDetails.jobcontactname !== null ? ticketDetails.jobcontactname : \"\"}
\n{ticketDetails.jobcontactemail !== null ? ticketDetails.jobcontactemail : \"\"}
\n{ticketDetails.jobcontactphone !== null ? ticketDetails.jobcontactphone : \"\"}
\n\nPO No. {ticketDetails.ponumber}
\nWork Order No. {ticketDetails.workordernumber}
\n \n\n Purchase Order \n \n \n :\n \"No Purchase order available.\"\n\n }\n\n {ticketDetails.assignedtoName}
\n {ticketDetails.assignedtoPhone}\n{ticketDetails.contactname}
{ticketDetails.contactphone}
{ticketDetails.contactemail}
{item.activityday}, {item.activitydate} {item.activitytime}
{item.activityday}, {item.activitydate} {item.activitytime}
{item.activityday}, {item.activitydate} {item.activitytime}
{item.activityday}, {item.activitydate} {item.activitytime}
{item.activityday}, {item.activitydate} {item.activitytime}
\nNotes {notesdetails.activityday}, {notesdetails.activitydate} {notesdetails.activitytime}
\nby: {notesdetails.activitybyName}
\n{notesdetails.activityday}, {notesdetails.activitydate} {notesdetails.activitytime}
\nby: {notesdetails.activitybyName}
\nPhotos \n \n {EstimatesDetails.creationdate} {EstimatesDetails.creationtime}
\n {\n isAddNewEstimate == false\n &&\nby: {EstimatesDetails.createdbyName}
\n }\n\n\n }\n \n }\n Notes Photos \n \n \n \n \n {InvoicesDetails.invoicedate}\n \n editinvoicedate(InvoicesDetails.invoicedate, InvoicesDetails.invoiceduedate, InvoicesDetails.invoicenumber)} className=\"od-edit\">\n \n
\n }\n \n }\n Notes Photos \n \n \n \n {subTitle}
\n{item.name}
\n| Customer | \nTicket No | \nResolution Time | \n
|---|---|---|
| {inneritem.customername} | \n{inneritem.ticketno} | \n{inneritem.resolutiontime} | \n
| Technician | \n {headingList.map(item => (\n{item.label} | \n\n ))}\n
|---|---|
| {item.name} | \n {item.details.map(listitem => (\n{listitem.value} | \n ))}\n\n
| Period | \nTickets | \nEstimate | \nInvoices | \nRevenue | \n
|---|---|---|---|---|
| {item.series1Label} | \n{item.series1Tickets} | \n{item.series1Estimates} | \n{item.series1Invoices} | \n{item.series1Revenue !== null ? \"$\" + item.series1Revenue.toFixed(2) : \"0\"} | \n
| Ticket ID | \nCustomer | \nOrder Type | \nTicket Date | \nEntry to Scheduled | \nSchedule to Visit | \nResponse Time | \n
|---|---|---|---|---|---|---|
| {item.ticketno} | \n{item.customername} | \n{item.ordertype} | \n{item.ticketdate} | \n{item.entryToScheduled} | \n{item.scheduledToVisit} | \n{item.responseTime} | \n
| Ticket ID | \nCustomer | \nOrder Type | \nTicket Date | \nResponse Time | \nWorking | \nEstimate Approval | \nInvoice Paid | \nTotal Timing | \n
|---|---|---|---|---|---|---|---|---|
| {item.ticketno} | \n{item.customername} | \n{item.ordertype} | \n{item.ticketdate} | \n{item.responseTime} | \n{item.working} | \n{item.estimateApproval} | \n{item.invoicePaid} | \n{item.totalTiming} | \n
| Ticket ID | \nCustomer | \nPO Number | \nTicket Date | \nEstimated Time | \nActual Time | \n
|---|---|---|---|---|---|
| {item.ticketno} | \n{item.customername} | \n{item.ponumber} | \n{item.ticketdate} | \n{item.estimatedTime} | \n{item.actualTime} | \n
{item.name}
\n{item.avgRevenue!==0?\"$\" +item.avgRevenue:\"0\"}
\n| Ticket No. | \nCustomer | \nPO Number | \nTicket Date | \nAmount | \n
|---|---|---|---|---|
| {inneritem.ticketno} | \n{inneritem.customername} | \n{inneritem.ponumber} | \n{inneritem.ticketdate} | \n{inneritem.revenue!==0?\"$\"+ inneritem.revenue:\"0\"} | \n
\n | sortBy('ticketid', sortingDirection)}>Ticket ID | \nsortBy('technicianname', sortingDirection)}>Description | \nsortBy('customername', sortingDirection)}>Customer | \nsortBy('jobname', sortingDirection)}>Job Name | \nsortBy('jobcontactname', sortingDirection)}>Job Address | \nsortBy('technicianname', sortingDirection)}>Assigned To | \nsortBy('scheduledate', sortingDirection)}>Schedule On | \nsortBy('priority', sortingDirection)}>Priority | \nStatus | \n\n | |
|---|---|---|---|---|---|---|---|---|---|---|
| usertype !== \"Dispatcher\" ? OpenTicketDetails(item.ticketid) : ''} style={usertype !== \"Dispatcher\" ? { cursor: 'pointer' } : { cursor: \"default\" }}>{item.ticketid} | \n{item.ordertype} | \n{item.customername} | \n{item.jobname} | \n{item.address} | \n {\n (item.technicianname == \"\" || item.technicianname == null)\n ?\nNot Assigned | \n :\n\n {/* {\n item.profilepic != null && item.profilepic != \"NA\"\n &&\n | \n }\n\n {item.scheduledate} {item.scheduletime} | \n {item.priority} | \n\n{item.status} {item.statusactivity} | \n\n {/* added by Sonali 31-03-22 feedback */}\n {\n keyStatus !== \"Draft Invoice\" && keyStatus !== \"Draft Estimate\" && keyStatus !== \"Submitted Estimate\" ?\n \n RestoreTicket(item.ticketid)}>Restore | \n : ''\n }\n
![](\"images/plus.png\")
Add New Order Type